Refund and Returns Policy

We take great care to deliver only fresh, high-quality vegetables.
However, if you receive a damaged, spoiled, or incorrect product, we offer a replacement or refund based on the conditions below:

Eligible for Replacement/Refund:

• Damaged or spoiled vegetables at the time of delivery

• Wrong item received

• Missing items in the order

Note: Please share a photo or video within 1 hour of delivery for verification.

Not Eligible:

• Items damaged after delivery due to improper storage

• Partially consumed products

Refund Method:

Approved refunds will be processed as:

• Wallet credit

• Bank refund

• Replacement in next order

Refunds may take 2–7 working days depending on the payment provider.

Customer Support

For any questions or assistance regarding refunds or returns, please contact us at:
Email: creatvergreengroceries@gmail.com
MOBILE NO: ‪+91-9949685285‬
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